Martyn's Law compliance for hospitality venues
Our Services
Four practical services designed for how hotels, wedding venues and conference facilities actually operate — not generic security templates built for other sectors.
01
Readiness Review
Martyn's Law Readiness Review
A structured, practical review of your venue that confirms your tier, identifies every gap against the statutory guidance and gives you a clear set of priority actions. This is always the right starting point.
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Venue capacity and event profile assessment
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200+ and 800+ attendance scenario review
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Guest, supplier, contractor and staff movement analysis
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Gap analysis against public protection procedures
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Readiness Summary: tier, key risks, priority actions
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Practical recommendations for next steps
Readiness Summary Outputs
Tier determination and legal exposure
Occupancy calculation - all staff and contractors
Entry and exit point vulnerability mapping
Priority actions with clear ownership
Training recommendations
02
Manager Training
Onsite Manager Training
A face-to-face half-day training session for the people who will lead the response during an incident — general managers, duty managers, wedding coordinators, F&B managers, operations leads and security supervisors.
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Introduction to Martyn's Law and how it applies to this venue
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Standard and enhanced tier obligations
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The role of the responsible person
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Evacuation, invacuation and lockdown procedures
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Managing guests, wedding parties and agency staff
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Incident escalation and emergency service coordination
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Post-training action planning
Suitable For
General managers and venue directors
Operations managers and duty managers
Wedding coordinators and event managers
Food and beverage managers
Front office and reception managers
Security managers and supervisors
03
Procedure Development
Venue Procedure Development
We develop venue-specific written procedures that your real teams can understand and implement rapidly under pressure. Not policy documents for a folder — practical protocols for the people who work your events.
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Evacuation procedures for every area of the venue
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Invacuation from all external spaces
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Lockdown — entry point assessment and action protocols
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Communication chains and escalation routes
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Suspicious behaviour reporting procedure
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Pre-event staff briefing templates
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Temporary and agency staff induction protocols
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Crisis response kit and quick-reference cards
The Four Statutory Procedures
Evacuation
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Moving people out of the premises and away from danger
Lockdown
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Securing the premises to prevent entry or exit
Invacuation
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Moving people inside to a safer internal space
Communication
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Alerting staff and guests to danger quickly and clearly
04
Staff Web Based Training
Training For All Event Staff
Scalable online training that can be completed before staff arrive on site — consistent safety awareness across permanent, casual, agency and temporary workers. Evidence of completion included.
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What Martyn's Law is and why hospitality is included
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Recognising suspicious behaviour and hostile reconnaissance
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Run, Hide, Tell principles
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Evacuation, invacuation and lockdown basics
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Communication, reporting and escalation
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Knowledge check with completion evidence
Why Training Matters
A wedding may involve 30+ agency servers who have never been to your venue. Without pre-event training, they don't know the exits, the escalation chain, or what to do if something goes wrong.
✓Consistent awareness across all staff types
✓Documented evidence of training completion
✓Fast onboarding for temporary event teams
✓Scalable across multiple events and venues